In challenging times, and let’s face it, these are challenging times, leaders need to step up and lead. Throughout the COVID-19 crisis we’ve seen some great examples of how to lead and occasionally how not to. In this episode of The Virtual Eric Miscoll Show, leadership, skills and recruitment specialists, Audrey McGuckin and Jeremy Vanselous join EMSNOW Publisher Eric Miscoll and Philip Stoten to explore the importance of skills and leadership in an organization and specifically in the EMS industry.