In 2016 Gartner Research estimated that between 55 and 75 per cent of all ERP implementation projects fall short, with key reasons for failure including under-estimating required resources, customisation, insufficient user training and inadequate testing. 
 
Here, Malcolm Garbett, head of business systems at power resistor manufacturer Cressall, explains the importance of correctly integrating an enterprise resource planning (ERP) system into a company’s existing infrastructure.